Privacy Policy

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1. What information do we collect?

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We receive, collect, and store any information you enter on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the internet. This includes login information, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to exit the page. We also collect personally identifiable information (including name, email, password, communication), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

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2. How do we collect information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address, and email address. Your personal information will only be used for the specific reasons stated above.

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3. Why do we collect such information?

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We collect both non-personal and personal information for the following purposes:

• To provide and operate the services;

• To provide ongoing customer support and technical assistance;

• To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our services;

• To comply with any applicable laws and regulations.

 

4. How do we store, use, share, and disclose our site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

 

5. How do we communicate with website visitors?

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We may contact you to notify you about issues related to your account, to resolve problems with your account, to resolve a dispute, to collect fees or payments owed, to survey your opinions through surveys or questionnaires, to send updates about our company, or for other essential matters. We may also contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, telephone, SMS, and postal mail.

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6. What cookies do we use?

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• XSRF-TOKEN
  Cookie for fraud detection of requests
  Session
  Essential

• hs
  Security cookie for Hive (obsolete)
  Session
  Essential

• svSession
  Session cookie for identification
  6 months
  Essential

• SSR-caching
  Performance cookie for display
  24 hours
  Essential

• TS*
  Cookies for attack detection
  Session
  Essential

• bSession
  Used to measure the effectiveness of the system
  24 hours
  Essential

• fedops.logger.sessionId
  Track session errors and issues (resilience)
  12 months
  Essential

• _wixAB3|*
  Cookie for website experiments
  6 months
  Essential

• server-session-bind
  Cookie for API protection
  Session
  Essential

• client-session-bind
  Cookie for API protection
  Session
  Essential

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7. How can website visitors withdraw their consent?

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If you no longer wish for us to process your data, please contact us at info@studiochristianandre.com, or send a message to: CHRISTIAN ANDRE, Sint-Antoniusstraat 68, 2000 Antwerp, Belgium.

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8. Updates to our privacy policy

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We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

9. Questions and our contact Information

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If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@studiochristianandre.com or send a letter to: CHRISTIAN ANDRE – Sint-Antoniusstraat 68, 2000 Antwerp.